Shipping & Returns Policies
Delivery Options Policy
Depending on your location, delivery will be affected through the designated logistics companies "The Courier Guy", "Speed Services Couriers" , "DHL" , one of our drivers or an associated company to the stipulated destination specified in your online purchase.
Delivery Costs Policy
Costs for deliveries within the Republic of South Africa are added to a purchase once the "PayFast Shopify Check Out" has been begun. You can choose your delivery method and can also opt to collect your order from Alcohol Breathalysers (Pty) Ltd offices in The Gardens, Norwood, Johannesburg or Observatory, Cape Town, South Africa.
Additional costs may be charged for optional "quicker", "early bird" or weekend courier services which vary according to service provider, destination, and weight of goods to be delivered, and are available in the shopping cart.
Delivery Period (Dependent on Delivery Options Policy)
Delivery requires 2 to 7 business days from the date of online payment processing depending on stock levels at the time of purchase and 2 to 5 business days from the dispatch date depending on which delivery service has been chosen on Check Out.
Dispatch of Order Policy
Alcohol Breathalysers shall endeavour to dispatch your purchase within 7 business days of receipt of full payment of your order, in accordance with the conditions set out in the Agreement of Sale clause.
Should you for any reason wish to cancel your order or purchase prior to delivery/collection you will be liable for a 15% handling fee as well as any reverse courier fees. You must advise us in writing of your cancellation and the person who affected the original purchase must sign any such cancellation.
Any breathalyser that has been used cannot be accepted back due to hygiene and contamination of the sensor in use.
Alcohol Breathalysers (Pty) Ltd will consider all refund requests on the specific merits of each claim. Alcohol Breathalysers (Pty) Ltd has full authority to make the decision on whether a refund is worthy. Any successful refund will be finalised within 30 days from date of claim.